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रेटिंग
The Where’s Next Rating comes only from structured numerical ratings submitted through Where’s Next.
Each submission rates five equally weighted categories from one to five stars: Value for money, Food & drinks, Service, Atmosphere, and Cleanliness & comfort.
The five values are averaged for each submission. Valid submissions are then averaged for the venue. The underlying values remain unrounded; public presentation is rounded to the nearest half-star.
A public Where’s Next Rating is not shown until at least five valid ratings have been received. Invalidated ratings are excluded from the aggregate but their moderation history remains auditable.
A Verified Visit rating means the rating journey started through that venue’s Where’s Next QR code or NFC tap. Standard in-app ratings remain valid but are not labelled Verified Visit. The label does not identify the guest or use location tracking.
Optional written feedback may be sent privately to the venue manager. It is not published and does not affect the public rating.
External ratings such as Google Rating are identified by source and shown separately. They are not combined with or used as hidden weighting in the Where’s Next Rating.
Where’s Next counts venue engagement such as profile views, offer interactions, calls, directions and outbound link clicks in daily venue-level totals. These measurements support performance reporting; they do not prove that a click became a customer or sale and are not stored as per-user behavioural histories.